Your Data.
Your Control.
Your Data.
Your Control.
Your Data.
Your Control.
At Cleared, we believe your financial data belongs to you—not to us, not to brokers, not to anyone else you haven't explicitly chosen to share it with.
This Privacy Policy explains exactly what data we collect, why we collect it, who we share it with, and what rights you have. No jargon. No hidden practices. Just transparency.
At Cleared, we believe your financial data belongs to you—not to us, not to brokers, not to anyone else you haven't explicitly chosen to share it with.
This Privacy Policy explains exactly what data we collect, why we collect it, who we share it with, and what rights you have. No jargon. No hidden practices. Just transparency.
At Cleared, we believe your financial data belongs to you—not to us, not to brokers, not to anyone else you haven't explicitly chosen to share it with.
This Privacy Policy explains exactly what data we collect, why we collect it, who we share it with, and what rights you have. No jargon. No hidden practices. Just transparency.
Our commitments to you.
Our commitments to you.
Our commitments to you.
Our motivates and enables you to simplify your daily life by providing comprehensive financial assistance and professional advice on effective money management.
Our motivates and enables you to simplify your daily life by providing comprehensive financial assistance and professional advice on effective money management.
Our motivates and enables you to simplify your daily life by providing comprehensive financial assistance and professional advice on effective money management.
We collect only what we need to verify your income
We collect only what we need to verify your income
We collect only what we need to verify your income
You control what data you share and with whom
You control what data you share and with whom
You control what data you share and with whom
We never sell your personal information
We never sell your personal information
We never sell your personal information
You own your data—we're just the verification layer
You own your data—we're just the verification layer
You own your data—we're just the verification layer
What We Collect
What We Collect
What We Collect
We only collect information necessary to generate your income verification and let you share it with partners. Here's what that means:
We only collect information necessary to generate your income verification and let you share it with partners. Here's what that means:
What account information do you ask for?
We ask for your full name, email address, phone number (optional), city/state location (optional), employment status and income sources, and communication preferences. This is the baseline information needed to set up your account and generate your report.
What financial data do you access when I connect my bank?
What platform data can you access?
What is the Cleared Rating?
What account information do you ask for?
We ask for your full name, email address, phone number (optional), city/state location (optional), employment status and income sources, and communication preferences. This is the baseline information needed to set up your account and generate your report.
What financial data do you access when I connect my bank?
What platform data can you access?
What is the Cleared Rating?
What account information do you ask for?
We ask for your full name, email address, phone number (optional), city/state location (optional), employment status and income sources, and communication preferences. This is the baseline information needed to set up your account and generate your report.
What financial data do you access when I connect my bank?
What platform data can you access?
What is the Cleared Rating?
What we DON'T collect: Social Security Numbers, credit bureau data, detailed street addresses, content you create on platforms, social media contacts, GPS location, biometric data, or health information.
How We Use Your Data
How We Use Your Data
We use your data for three core purposes—and we're strict about not going beyond them.
Why do you need my financial data?
We use your financial data to generate your income report, calculate your Cleared Rating and stability indicators, and let you share verified income information with landlords, lenders, and other partners you authorize.
Do you use my data for advertising?
Can you make credit decisions about me?
Why do you need my financial data?
We use your financial data to generate your income report, calculate your Cleared Rating and stability indicators, and let you share verified income information with landlords, lenders, and other partners you authorize.
Do you use my data for advertising?
Can you make credit decisions about me?
Why do you need my financial data?
We use your financial data to generate your income report, calculate your Cleared Rating and stability indicators, and let you share verified income information with landlords, lenders, and other partners you authorize.
Do you use my data for advertising?
Can you make credit decisions about me?
What we DON'T do: We don't serve you targeted ads, sell your data to brokers or advertisers, make automated credit decisions, create credit profiles, share your data with your employer, or track your location.
How We Share Your Data
How We Share Your Data
We share your data only when you explicitly ask us to, or when we're legally required to. We never sell your information.
Who can see my income report?
Only the partners you explicitly authorize. Each time you share, you choose exactly who receives your report. You can see a history of all shares in your dashboard.
Can I get back a report I shared?
What vendors have access to my data?
Do you sell my data?
What happens if you're acquired or merge with another company?
Who can see my income report?
Only the partners you explicitly authorize. Each time you share, you choose exactly who receives your report. You can see a history of all shares in your dashboard.
Can I get back a report I shared?
What vendors have access to my data?
Do you sell my data?
What happens if you're acquired or merge with another company?
Who can see my income report?
Only the partners you explicitly authorize. Each time you share, you choose exactly who receives your report. You can see a history of all shares in your dashboard.
Can I get back a report I shared?
What vendors have access to my data?
Do you sell my data?
What happens if you're acquired or merge with another company?
What we will never do: Sell your personal information, share with advertisers or data brokers, provide your data to your employer without your permission, or share your report with unauthorized partners.
Data Security
Data Security
We take the security of your financial data seriously. Here's what we do to protect it:
How do you protect my data?
We encrypt all data in transit using TLS 1.3 and at rest using AES-256 encryption. We require multi-factor authentication for all employee access, implement role-based access controls so staff see only what they need, and log and audit all access. We also conduct regular security patches, automated vulnerability scanning, intrusion detection, DDoS protection, firewalls, network segmentation, and regular penetration testing by third-party security firms.
Is your system 100% secure?
What happens if there's a data breach?
How do you protect my data?
We encrypt all data in transit using TLS 1.3 and at rest using AES-256 encryption. We require multi-factor authentication for all employee access, implement role-based access controls so staff see only what they need, and log and audit all access. We also conduct regular security patches, automated vulnerability scanning, intrusion detection, DDoS protection, firewalls, network segmentation, and regular penetration testing by third-party security firms.
Is your system 100% secure?
What happens if there's a data breach?
How do you protect my data?
We encrypt all data in transit using TLS 1.3 and at rest using AES-256 encryption. We require multi-factor authentication for all employee access, implement role-based access controls so staff see only what they need, and log and audit all access. We also conduct regular security patches, automated vulnerability scanning, intrusion detection, DDoS protection, firewalls, network segmentation, and regular penetration testing by third-party security firms.
Is your system 100% secure?
What happens if there's a data breach?
Our limitation: No system is 100% secure. While we implement strong measures, we cannot guarantee absolute security. You're responsible for keeping your password secure, using two-factor authentication, and notifying us of any unauthorized access.
Data Retention & Deletion
Data Retention & Deletion
We keep your data only as long as necessary—and you can request deletion anytime.
How long do you keep my data?
While your account is active, we keep the information necessary to generate and update your reports, refreshing connected bank/platform data every 30–90 days. Raw transaction data is deleted after 90 days; only anonymized insights are retained. Income reports are available in your account for 2 years, then auto-deleted unless you request retention. We keep a record that you authorized sharing for 3 years for audit and disputes. When you close your account, most personal information is deleted within 90 days.
What happens to my data after I delete my account?
Can I delete my account and data?
How long do you keep my data?
While your account is active, we keep the information necessary to generate and update your reports, refreshing connected bank/platform data every 30–90 days. Raw transaction data is deleted after 90 days; only anonymized insights are retained. Income reports are available in your account for 2 years, then auto-deleted unless you request retention. We keep a record that you authorized sharing for 3 years for audit and disputes. When you close your account, most personal information is deleted within 90 days.
What happens to my data after I delete my account?
Can I delete my account and data?
How long do you keep my data?
While your account is active, we keep the information necessary to generate and update your reports, refreshing connected bank/platform data every 30–90 days. Raw transaction data is deleted after 90 days; only anonymized insights are retained. Income reports are available in your account for 2 years, then auto-deleted unless you request retention. We keep a record that you authorized sharing for 3 years for audit and disputes. When you close your account, most personal information is deleted within 90 days.
What happens to my data after I delete my account?
Can I delete my account and data?
Your Privacy Rights
Your Privacy Rights
Regardless of where you live, you have rights over your data. Here's what you can do:
What privacy rights do I have?
You have the right to access the personal information we hold about you, correct inaccuracies in your account information, delete your account and personal information, download your income reports as PDF or JSON, withdraw consent and disconnect accounts anytime, and opt out of marketing emails (though you can't opt out of essential service notifications like security alerts).
What if I'm a California resident?
What is the California Shine the Light law?
How do I exercise my privacy rights?
What about other states?
What about Nevada?
What privacy rights do I have?
You have the right to access the personal information we hold about you, correct inaccuracies in your account information, delete your account and personal information, download your income reports as PDF or JSON, withdraw consent and disconnect accounts anytime, and opt out of marketing emails (though you can't opt out of essential service notifications like security alerts).
What if I'm a California resident?
What is the California Shine the Light law?
How do I exercise my privacy rights?
What about other states?
What about Nevada?
What privacy rights do I have?
You have the right to access the personal information we hold about you, correct inaccuracies in your account information, delete your account and personal information, download your income reports as PDF or JSON, withdraw consent and disconnect accounts anytime, and opt out of marketing emails (though you can't opt out of essential service notifications like security alerts).
What if I'm a California resident?
What is the California Shine the Light law?
How do I exercise my privacy rights?
What about other states?
What about Nevada?
Cookies & Tracking
Cookies & Tracking
We use cookies to operate our service. Here's what that means:
What cookies do you use?
We use essential cookies (authentication, security, load balancing) that are necessary for Cleared to function—you can't disable these. We also use analytics cookies to understand how people use Cleared and identify areas for improvement using privacy-focused tools that don't track individuals across websites. We do not use third-party advertising cookies, cross-site tracking, or social media tracking pixels (unless you explicitly share).
Can I disable cookies?
What cookies do you use?
We use essential cookies (authentication, security, load balancing) that are necessary for Cleared to function—you can't disable these. We also use analytics cookies to understand how people use Cleared and identify areas for improvement using privacy-focused tools that don't track individuals across websites. We do not use third-party advertising cookies, cross-site tracking, or social media tracking pixels (unless you explicitly share).
Can I disable cookies?
What cookies do you use?
We use essential cookies (authentication, security, load balancing) that are necessary for Cleared to function—you can't disable these. We also use analytics cookies to understand how people use Cleared and identify areas for improvement using privacy-focused tools that don't track individuals across websites. We do not use third-party advertising cookies, cross-site tracking, or social media tracking pixels (unless you explicitly share).
Can I disable cookies?
Important Information
Important Information
Third Party Links & Services
Cleared may contain links to third-party websites (partner platforms, income platform login pages, etc.). We're not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any information. When you connect income platforms (YouTube, Stripe, etc.), those platforms have their own privacy policies. We access only financial/earnings data necessary for verification—we don't control how they collect or use your information.
For Business Users (Property Managers, Lenders, Partners)
Children's Privacy
Changes to Policy
Third Party Links & Services
Cleared may contain links to third-party websites (partner platforms, income platform login pages, etc.). We're not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any information. When you connect income platforms (YouTube, Stripe, etc.), those platforms have their own privacy policies. We access only financial/earnings data necessary for verification—we don't control how they collect or use your information.
For Business Users (Property Managers, Lenders, Partners)
Children's Privacy
Changes to Policy
Third Party Links & Services
Cleared may contain links to third-party websites (partner platforms, income platform login pages, etc.). We're not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any information. When you connect income platforms (YouTube, Stripe, etc.), those platforms have their own privacy policies. We access only financial/earnings data necessary for verification—we don't control how they collect or use your information.
For Business Users (Property Managers, Lenders, Partners)
Children's Privacy
Changes to Policy
General Questions
General Questions
How do I contact you with privacy questions?
Email privacy@getcleared.app with "Privacy Inquiry - [Your Name]" in the subject line and include your name, email address, and your question or concern. We aim to respond within 5 business days. Complex requests may take longer, but we'll keep you updated.
Do you collect biometric information?
What's your mailing address?
Where are you based?
Do you make automated decisions about me?
How do I contact you with privacy questions?
Email privacy@getcleared.app with "Privacy Inquiry - [Your Name]" in the subject line and include your name, email address, and your question or concern. We aim to respond within 5 business days. Complex requests may take longer, but we'll keep you updated.
Do you collect biometric information?
What's your mailing address?
Where are you based?
Do you make automated decisions about me?
How do I contact you with privacy questions?
Email privacy@getcleared.app with "Privacy Inquiry - [Your Name]" in the subject line and include your name, email address, and your question or concern. We aim to respond within 5 business days. Complex requests may take longer, but we'll keep you updated.
Do you collect biometric information?
What's your mailing address?
Where are you based?
Do you make automated decisions about me?